Topic: Vulnerable
Nationwide
Nationwide achieves ‘Advanced’ mental health accessibility rating
Blogs
Jonathan Barrett: The Vulnerability Review: A reflection on the FCA findings
Blogs
Andrew Gething: Top 10 pitfalls made by firms when implementing customer vulnerability
Vulnerability
Just 4 in 10 vulnerable customers disclose needs to financial providers: FCA
Vulnerability
40% of advisers never share vulnerability information with lenders
Regulation
MorganAsh appoints Consumer Duty consultant
Finance News
MorganAsh expands MARS platform to include vulnerability data for households
Finance News
81% of vulnerable customers see no difference in service since Consumer Duty
Blogs
Jonathan Barrett: Working with vulnerable clients – a best-practice guide for advisers
Finance News
MorganAsh partners with FWD Research to help firms meet Consumer Duty vulnerability requirements
Blogs
Jonathan Barrett: A look back at vulnerability in 2023 and some predictions for the industry in 2024
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Lloyds
Lloyds sets aside extra £4bn for high-LTI mortgage lending
Santander
Santander to acquire TSB in £2.65bn deal
Bank Of England
Bank of England issues first-of-its-kind fine of £11.9m
Regulation
Lenders urged to prepare for court ruling on commissions as motor finance complaints surge
Government
Government confirms launch of permanent Freedom to Buy mortgage scheme
FCA
FCA fines Barclays £42m over financial crime risks
